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policies

 
 

session fee & insurance

Our session fee ranges from 200 to 125 depending on provider.

Balance Psychotherapy, based in Chicago, currently accepts BCBS PPO and Out of Network. Please check with your provider for any deductibles or co-pay amounts that need to be paid by the end of the therapy session. For those out of network, we can help clients submit and receive out-of-network reimbursement with ease.

 
 
 

Payment

Co-pays & out-of-pocket payments can be made payable via: 

— Credit Card

— HSA

 
 
 

privacy policy

The law protects the relationship between a client and a therapist, and we will not disclose information without your written permission.

Exceptions include:

— Suspected child abuse or dependent adult or elder abuse; we are required by law to report this to the appropriate authorities immediately.

— If a client is threatening serious bodily harm to another person or group, we must notify the police and inform the intended victim(s).

— If a client intends to harm himself or herself, we will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, we will take further measures without their permission that are provided to us by law in order to ensure their safety.

 
 
 

Cancellation policy

We prioritize our clients by holding space for each person we see. When clients cancel an appointment, our clinicians offer that space to other clients who need an appointment that week. When clients cancel within 24-hours or do not show, other clients miss out on an opportunity to be seen.

If you do not cancel your scheduled therapy appointment and have not notified us at least 24 business hours in advance, you will be required to pay fee of 100 dollars.